I recently came across an article in FastCompany that almost reflects conventional wisdom in Silicon Valley. The article was titled the– “8 Reasons to Choose a Startup Over a Corporate Job” – this inspired me to write a post from the opposite perspective. This is more for those that haven’t had the opportunity to work in both environments and are (more…)
Archive for the ‘Trends and Predictions’ category
The Enterprise Content Management (ECM) industry has gone through significant transformations over the course of the past decade. A seminal event that got ECM on the mainstream map was the Enron debacle a few years ago, followed by Sarbanes Oxley, followed by Federal Rules of Civil Procedure changes that occurred in late 2008. My point is that a series of events increased the need for better information governance, and the logical suppliers were those that provided information management capabilities using their ECM technologies.
It can be argued right now that information governance as a market might even be a larger addressable market than the ECM market over the next few years, largely because of increased regulation and significant exposure to organizations from mismanagement and poor governance of information.
But I think there is a larger problem that needs to be solved by these information governance initiatives: the need for governance of the social content is starting to be generated within organizations at a very rapid pace. Wikis, ad hoc collaborative content, microblogs, and blogs like these typically don’t have good governance policies enforced around them. Those suppliers that provide solutions to address this problem will find themselves in high demand. Those that don’t effectively position themselves for it will be at a great disadvantage due to the rapid growth of social business content.
Coming up with effective solutions won’t be easy, however. If usability and governance aren’t completely balanced, enforcement will be nearly impossible to achieve. Given the popularity and proliferation of cloud-based models in social computing, it might be an ideal time for the ECM vendors to bring about information governance capabilities as a cloud service. Furthermore, it will be imperative for (more…)
Last week I had a post on 8 ways to accelerate adoption for social computing. In this post, I want to tackle the much harder question; that of accelerating adoption for your enterprise content management (ECM) implementation.
While accelerating adoption of social computing and collaboration (SC&C) is a great opportunity, the inability to accelerate adoption of ECM systems is clearly a significant problem.
Therefore, I wanted to take a slightly different approach to this issue. But before we get into the mechanics on how to accelerate ECM adoption, it might make sense to explore why ECM adoption remains so poor. Below are the top 3 reasons that I believe contribute to the lack of broad scale adoption of ECM: (more…)
Organizations are quickly realizing the need to build a social strategy for their business. This includes exploring how Facebook and Twitter-like functionality can be brought to the enterprise.
The sense of urgency for developing such a social strategy has been primarily driven by the consumer experience of individuals. When consumers are far more productive at home than at work, they start to demand similar tools and capabilities with which they can interact with each other even at work. And if they don’t’ get those capabilities at work, they start using tools available to them at home for work use.
While this is getting to be an increasingly accepted concept, what organizations at large haven’t done a particularly good job in is (more…)
2009 was the year for social services taking off for consumers. 2010 seems like the year where momentum is rampantly building for social services and software use in business.
However, risk exposure for organizations actually being successful with social computing and collaboration (SC&C) can’t be ignored. Here are some factors that can contribute to an increased probability of success for organizations:
1. Focus on Adoption: If Warren Buffett were to simplify SC&C, he would probably say something like: Rule #1, Focus on Adoption. Rule #2, Don’t forget Rule #1. If there is a single criterion to bet on for the success of social computing, it should be to encourage adoption. This is a viral phenomenon, and that is the best part of it. Disproportionately focus effort on adoption acceleration!!
2. Ensure a Very Iterative Deployment Model: One way to ensure failure in social computing and collaboration is to treat it like an ERP project. This cannot be an 18 month long project. It must have short planning, execution and iteration cycles with a maniacal focus on measurement of behavior, trends and usage patterns.
3. Recognition of the “Power Law of Participation”: 50% of content on Wikipedia is contributed by approximately 0.5% of the user base. This participatory variability is a fascinating dynamic. And I don’t deserve credit for the concept. Ross Mayfield, founder of Socialtext was the first to coin the term “Power Law of Participation”. (more…)